How to fix usage error 10030: Session cannot be easily contacted

Table of Contents

Over the past few days, some readers have reported that the session could not be contacted due to usage error 10030.

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How To Fix Error 10030.

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A set of phantom solutions

Problem / Introduction

You are receiving a specific error message 10030, and you need to know about it in order to fix the problem.

usage error 10030 unable to establish contact with session

Symptoms
If you try to join a Cast Ghost Server session with websites using a boot disk on a client computer, you will receive error 10030. The Ghost Console task can also cause these errors.

Reason

Marketing aboutError 10030 indicates a communication problem between the Ghost Console computer and the Ghost client computer.

Resolution

usage error 10030 unable to establish contact with session

This problem occurs for various reasons and cannot be resolved. Please follow the steps below to fix your problem.

GhostCast Server requires UDP ports 6666 and 7777 to be open in any firewall or anti-virus software.
- - With this special netstat command, you can determine which ports are open in addition to listening.
  - With telnet, face =” Courier, you can determine if a particular port is open.
  - For more information on the ports used by Ghost, see How Ghost Console and Client Communicate Outside the Network. to whom:
    http://www.symantec.com/docs/TECH108194
Make sure multicast traffic is not being blocked by a router or switch in your area.
- - If you are trying to join a GhostCast server session with a boot diskcom Ghost, give the client the IP address of the Ghost server. You can enter any of our IP addresses on the same page you use to enter the current session number that you want to join. If you provide the IP address of the Ghost server, you will receive the same error message. At this point, there is probably a multicast configuration issue with your network.
  - For Ghost Console tasks, switch to -jaddr = ipaddressofconsole in the additional switch on the Clone tab of your task to specify the IP address of the Ghost server. The Ghost server address in its task is giving the same response with error 10030, it is likely that you have a multicast configuration point on your network.
  - Choose unicast instead of multicast. If unicast works, is accompanied by multicast, is not supported by the router, is considered blocked, or is misconfigured. Check the IGMP settings for your particular router if the router offers less than one technology. Multicast cannot be turned on correctlyDisable IGMP.
    http://www.symantec.com/docs/TECH111052
Make sure third-party programs never block communication with Ghost.
- - If a third-party program has an exclusion list, such as McAfee VirusScan 8.0i, fix the problem by adding Ghostsrv.exe to protect the exclusion list. Additional important information about this issue can be found in the document: “Error: 10030 (Space ‘Unable to connect to session’ when using McAfee Anti-Virus 8.x.” at:
    http://www.symantec.com/docs/TECH109132
  - If a third party program frequently uses rule a that periodizes IRC or UDP traffic to 6666 or 6667, such as ePolicy Orchestrator (ePO), change the rule during ePO to allow Ghost communications, or add a new rule of any type for Ghost that replaces the blocking rule. When not applied as ePO, changes made to managed computers are increasingly overwritten.
  - This issue has also been reported by BlackICE PC Protection. This course includes Firewall.
  - If you are using Windows PE as the pre-installed OS, Windows Firewall may be enabled and block phantom traffichic. Simple
  - Note. Disabling your antivirus and firewall might not be enough to resolve this error. The software is then configured so that the Ghost can communicate.
Update your NIC type = “disc”>
If the pilot
- https://support.symantec.com/en_US/article.HOWTO124400.You html
can I immediately reproduce the problem if I connect my Ghost console and my Ghost client over a fairly simple network?
- - For more information on setting up a Simple Testnet, see How to Configure a Simple Testnet. to whom:
    http://www.symantec.com/docs/TECH110232
  - If the problem occurs with reverse idle network, I would say that your manufacturing technology is the likely cause of the problem.
- If a session ghost starts up and remains available after the image has been transferred for a few minutes and you have a RAID set, you might be writingYou are trying to image faster than the RAID controller cannot write. Make sure the configured RAID buffer speed and the user’s network bandwidth are approximately 10 mg less than the RAID buffer speed.
Remove your own Ghost console and Ghost client from the domain and add them to your workgroup.
- - If this resolves the error, there may still be a Group Policy Object (GPO) in each domain that is causing the connection to fail. Find the GPO and disable it, or modify it to ignore the ghost link.
Copy the image file directly to the device running the GhostCast server.
- - The problem may be caused by a switch or router between the server and the computer where the image is saved, even if that switch or router is not configured for multicast. If this is the case, or the problem is caused by some other path problem, please put our own image on the same machine on which the Ghost console should prevent this error.
  - If an error occurs during the processimage creation, try saving the image on the same computer that is running the GhostCast server. If successful, problems can sometimes arise with the network share families that were originally used as the repository.
Give everyone full control over your image storage.
- - If that solves the problem, they will give full control of “everyone” to a specific user who logs on to the machine running the Ghost software.
If the problem persists after taking more than one step, gather the following information and contact Symantec Technical Support at:
http://www.symantec.com/business/support/index.jsp
- - Requires a Wireshark search. Install Wireshark on the same machine running the Ghost tools and run a network trace. When network coverage has started, repeat the imaging process. If the client fails with error 10030, stop monitoring the network and send the resulting log file to Tech Symantec technical support.
  - The system reports information from the Ghost Console and all clients that accept this error.
    - Click Start> Run to get the system information report.
      1. Enter msinfo32.exe.
      2. Save the received report with the file extension . NFO.Le
  - On Ghost, collect the log files in the following locations:
    C: Program Files (x86) Altiris eXpress Deployment Server *. log

If you are unable to allow the connection of the GhostCast version, you can avoid using GhostCast by connecting the image source directly to the exact target computer.
For Ghost Solution Suite, this may mean that you do not select the Transfer Mode check box in the Distribute Disk Image task.

Standard Ghost Tools:
Image via USB:

https://www.symantec.com/connect/articles/usb-connected-imaging-ghost-solution-suite-3

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