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Today’s user guide is designed to help you if you encounter an error code while opening a snapshot file.

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I can not viewsnp file created in Access 2010 using the OutputTo method. “Error opening snapshot file” with Snapshot Viewer. Let’s convert this in 2010, and we have a lot of databases with .snp files, and we want to do without transcoding.

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Every time I try to open a .snp file in Snapshot Viewer 11.0 (Access 03 add-in), I get the error “There was an error opening the snapshot file.”

5. My temporary information files, cookies and temporary Internet files have been deleted

Try reinstalling VMware Tools to fix the problem

Symptoms

1. You are using one of the Acronis Cyber ​​Backup products on an ESX host to back up virtual machines;
2. When backing up through one or more virtual producers, an error message similar to the following occurs:

An error occurred while saving the snapshot: an error occurred while stabilizing the new virtual machine. An error occurred while taking a snapshot: The media device could not be put into sleep mode.

An error occurred while shutting down the web computer. For more information, see the Virtual Machine Firewood event.

vmware to take a specific snapshot of the selected virtual machine. To back up a machine, shut down most of the machine before the operation, or generally remove the Volume Shadow Copy Services support feature, including VMware Tools, from the virtual machine.

Fixed a bug when saving a snapshot: the required application could not be found.

Reason

For specific reasons and solutions, seeSee the “Solutions” section of this article.

Solution

1.1 Virtual Machine Snapshots Should Work Fine

Acronis packages use snapshots taken by the hypervisor even if the virtual machine has been backed up. These snapshots may be required to work properly. Take a snapshot check of the virtual machine, usually for consistency checks:

1. Open a vSphere connection to our ESX host.
2. Right-click the gadget> take a picture> check the Sleep Party Guest File System checkbox.
3. Uncheck the box next to Virtual Disk Snapshot and click OK.

If the paused snapshot freezes, check for an issue in the virtual machine system (contact VMware Support if necessary)

Most of the lawsuits resolve the paused snapshot issue by reinstalling / updating VMware tools and restarting the dedicated machine. Please read the following articles:

• VMware Knowledge Base Article 1009073
• Article 5962168 baLearn VMware
• Knowledge of VMware 1007696
• VMware Database Article KB Article 1007346
• VMware Knowledge Base Article 80246

If the extracted biography was successfully created, but the backup with Acronis still fails with the same error message, please contact the Acronis Customer Support Center with a good link to this article.

1.2 VSS Takes Status

If you are backing up a virtual machine with installed transactional applications (SQL, Exchange, optional), then:

• This guest operating system must have VMware Tools installed.
• The VSS service should not be disabled in our guest operating system.

If the guest operating system seminar logs contain warnings about errors or VSS operations during snapshot creation, troubleshoot the guest operating system VSS issues.

In case the VM snapshot fails due to improper stabilization of the guest file system (snapshot without a successful quest file system), workaroundThe thing for VMs without cross-border applications is to uninstall VMware Tools for Wedding. Guest operating system (see below for more information) or basic disabling of the Volume Shadow Copy (VSS) backup option for virtual machines (for Acronis Cyber ​​Protect Cloud or Acronis Cyber ​​Backup 12 and later).

• The vmware Search Agent backs up a failover laptop only if failover is enabled in VMware vSphere 6.0 and later.
• VMware vSphere does not support snapshots independent of disks and Raw Device Mapping (RDM) disks in physical mode if that is a compatible mode. To overcome these limitations, add the agent to the guest operating system.

1.3 If You Receive An Error Message:

Failed to create snapshot because the snapshot process has exceeded the minutes limit to save I / O on some frozen virtual machine

The error could be caused by an error in the prestore command. NSpre-save in control (the pre-freeze script is located in / usr / sbin / pre-freeze-script a all the way to the Linux machine or in a specific database a on the Windows machine) is a very useful user-supplied script that should be run before accessing help. Typically, these are scripts used to suspend an application that does not have a built-in VSS provider in the product (on Windows) to generate a consistent state before backup. When the script ends with a non-zero tax return, this code indicates that the script will not be able to complete its decommissioning task while the snapshot operation should be aborted.

• If the virtual machine hangs while taking a snapshot, see Internet Computer May Hang at Boot when client takes remote snapshots or uses custom shutdown scripts;
• If the virtual machine is running a database, try sharing it with multiple CPU / RAM. Allow the virtual machine to enablemore host / cluster resources.

Additional Information

Acronis Cyber ​​Backup 12.5: if the database does not work on the backed up virtual machine, we can disable deactivation of the virtual machine using VSS by disabling volume shadow copy to access virtual machines (only applicable to Acronis Cyber ​​Backup 12.5 – there is no such alternation in version 11.7 and below). In the event of an incompetent shutdown, the virtual machine is kept in a consistent state in the event of a failure.

For Acronis Cyber ​​Backup 11.7 and earlier products, try disabling VMware Tools VSS to resolve the issue, but unless the database is running on the backed up virtual machine:

Interactive adult tutorials for Acronis Cyber ​​Backup 11.7 and earlier

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