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Troubleshoot And Correct Event ID 1038 Msexchange Unified Messaging

 

Sometimes your system may display an error with event ID 1038 msexchange Unified Messaging. This problem can be caused by a number of reasons.

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    event id 1038
    Source MSExchange Unified Messaging
    Description The Microsoft Exchange Unified Messaging service failed to start. More information: “% 1
    Event Information According to Microsoft, back to:
    Reason:
    This error event indicates that the associated Microsoft Exchange Unified Messaging service cannot even start on the computer because the Unified Messaging server symbol is used.being logged, Instant Messaging (MU) features such as answering calls, receiving faxes, caller access, and automatic run are not available One or more of the following can trigger this event:
    1. Unified System server or servers Messaging plans associated with a Unified Messaging service plan are designed to use certificates that support Exchange Unified Messaging. However, the service cannot obtain an existing or new self-signed digital certificate, ut certificate is offered in the market to provide IP / VoIP access with mutual transport layer security. Layer Drive Security (TLS) is an industry standard designed to protect the privacy of information transmitted over the Internet. In TLS, the server proves its identity to the active client by sending it a certificate from a trusted certification authority. In Mutual TLS, the client also presents credentials to the server.
    2. The exception occurred in cases where digital certificates used next to the service of a unified systemWe Exchange Messaging, were at the Trust Root Certification Authorities mall on Unified Messaging. A certification pool is a place that contains all third party certifications, your purity and Microsoft root.
    3. The UM worker process timed out or encountered a fatal error on startup. The Exchange Unified Messaging service then allows the Unified Messaging worker process to complete the startup process in seconds.
    4. The EXE file UMWorkerProcess.exe does not exist. The default location is always C: Program Files Microsoft Exchange Server bin.
    5. Mutual TLS negotiation between the two failed UM servers and the IP / VoIP gateway failed for one good reason:
    a) Certificate issues, such as the expired certificate generated by the IP gateway / VoIP.
    b) If the diploma presented by the IP / VoIP gateway must contain an incorrect target name.
    c) If the certificate was issued by IP / VoIP, the gateway is not used by the server.
    d) If the certificate presented by the Unified Messaging server is notdoes not exist in the local certificate store.
    e) If the certificate is a certificate provided by the Unified Messaging server, is not authenticated by the IP / VoIP gateway. Exchange
    f) The Unified Messaging service cannot create a SIP (Session Initiation Protocol) endpoint to listen for incoming messages, or calls sent by an IP / VoIP gateway.
    Solution:
    To identify this error, one or more must be associated with the following:
    1. Verify that the certificates can be Exchange Unified Messaging and the IP / VoIP gateway are valid and trustworthy. Use the Get-ExchangeCertificate Certificates cmdlet or Manager to verify all certificate properties that are required by the Exchange Unified Messaging service.
    2. Replace the Unified Messaging Workflow executable (UMWorkerProcess.With exe) with our own standard file found on the Exchange Server 2007 CD. UMWorkerProcess.exe is located in our own Setup Server Folder Roles folder with Exchange Server 2007 CD-ROM. After replacing the exe file, restart the Unified ServiceExchange messaging systems.
    Referral Links MSExchange Unified Messaging Event 1038 Event Source

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